Privacy Policy

Privacy Policy

Last Updated: 17/06/2026

At Magic Moments, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our contact forms, or purchase party supplies from us.

1. Who We Are

Magic Moments is the data controller responsible for your personal data.

  • Email: info@magicmomentsonline.co.uk

  • Phone: 0121 559 7788

  • Addresses:

    • Shop 12A, High Street, Rowley Regis, B65 0DT

    • 45 High Street, Stourbridge, DY8 1DE

2. Information We Collect

We may collect and process the following data about you:

  • Identity and Contact Data: Name, email address, telephone number, billing address, and delivery address when you fill out forms or place an order.

  • Transaction Data: Details about payments to and from you and details of products you have purchased from us. (Note: We do not store credit card details; all payments are processed securely via our third-party payment gateways).

  • Technical and Usage Data: Information about how you use our website, your IP address, browser type, and operating system.

3. How We Use Your Data

We use your information to:

  • Process and deliver your online orders.

  • Respond to your inquiries via our contact and consultation forms.

  • Manage our relationship with you (e.g., updates about your order or replies to your messages).

  • Improve our website layout, products, and customer service.

  • Comply with legal and accounting obligations.

4. Legal Basis for Processing

We process your data because it is necessary for the performance of a contract (to fulfill your order), to comply with a legal obligation, or for our legitimate interests (such as responding to inquiries or improving our web services).

5. Data Sharing

We do not sell your personal data. We only share your data with trusted third parties essential to running our business:

  • Delivery & Courier Services: To ship your orders.

  • Payment Processors: To securely handle payment transactions.

  • IT & Web Hosting Providers: To maintain our website structure.

6. Your Rights

Under UK data protection laws, you have the right to access, correct, or erase your personal data, object to or restrict its processing, and request data portability. To exercise any of these rights, please contact us at info@magicmomentsonline.co.uk.

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